The Institute of Banking Personnel Selection (IBPS) has officially issued the notification for the CRP CSA-XVI recruitment drive, aiming to fill 11,403 Customer Service Associate (CSA) vacancies. Widely recognized as the IBPS Clerk Recruitment, this 16th Common Recruitment Process will facilitate placements across 11 participating Public Sector Banks for the 2027-28 financial year. Prospective candidates can submit their online applications starting 01-08-2026 until the deadline on 21-08-2026 via the official portal, ibps.in.
The recruitment drive targets graduates aged between 20 and 28 years (as of 01.08.2026). The indicative state-wise vacancies total no less than 11,403 positions, a figure derived by calculating the regional breakdowns provided in the notification. Applicants will be assigned to diverse locations throughout India, strictly dependent on the specific State or Union Territory they choose during the application process.
IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF Out
The comprehensive notification for CRP CSA-XVI is now accessible on the official IBPS platform. Applicants are strongly advised to meticulously review the official document before proceeding, as it outlines crucial state-wise vacancy distributions, reservation protocols, and necessary documentation guidelines.
- IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF: Download Here
- Apply Online Link: Apply Here
- Official Website: www.ibps.in
- Grievance Portal: cgrs.ibps.in
IBPS Clerk Recruitment 2026 Overview
Below is a condensed summary of the vital details regarding the IBPS CRP CSA-XVI examination:
| Particulars | Details |
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment Name | CRP CSA-XVI |
| Post Name | Customer Service Associate (CSA), commonly known as IBPS Clerk |
| Vacancy Year | 2027-28 |
| Participating Banks | 11 Public Sector Banks |
| Job Location | State/UT-wise, across India |
| Application Mode | Online only |
| Application Start Date | 01.08.2026 |
| Application Last Date | 21.08.2026 |
| Age Limit (as on 01.08.2026) | 20 to 28 years |
| Educational Qualification | Graduation (any discipline) from a recognised university |
| Application Fee | ₹175 (SC/ST/PwBD/ESM/DESM), ₹850 (Others) |
| Selection Process | Online Preliminary Exam, Online Main Exam, Local Language Proficiency Test |
| Official Website | www.ibps.in |
IBPS Clerk Recruitment 2026 Important Dates
Candidates must keep track of the following essential timeline for the recruitment process:
| Activity | Tentative Date |
| Online Registration Start Date | 01.08.2026 |
| Online Registration Last Date | 21.08.2026 |
| Application Fee Payment Window | 01.08.2026 to 21.08.2026 |
| Edit Window (Modify/Correct Application) | 2 days after closure of registration (exact dates to be notified on official website – not specified in the notification) |
| Pre-Examination Training (PET) | September 2026 |
| Download of Call Letter – Preliminary Exam | September 2026 |
| Online Preliminary Examination | October 2026 |
| Preliminary Exam Result | November 2026 |
| Download of Call Letter – Main Exam | November 2026 |
| Online Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
IBPS Clerk Vacancy 2026 – Post Details
Annexure-I of the official document outlines the anticipated, indicative vacancies for the Customer Service Associate position spread across 11 banks. Final recruitment numbers will be determined by the actual requirements communicated by participating institutions closer to the provisional allotment phase. Notably, Union Bank of India has reported its vacancies as “NR” (Not Reported) across all regions, meaning the final total may ultimately exceed the current count.
The national aggregate is not explicitly provided in a single figure within the notification. However, summing the individual state and UT totals yields approximately 11,403 posts, excluding the unreported figures from the Union Bank of India.
| S. No. | State/UT | Total Vacancies (Indicative) |
| 1 | Andaman & Nicobar | 18 |
| 2 | Andhra Pradesh | 186 |
| 3 | Arunachal Pradesh | 45 |
| 4 | Assam | 349 |
| 5 | Bihar | 491 |
| 6 | Chandigarh | 20 |
| 7 | Chhattisgarh | 265 |
| 8 | Dadra & Nagar Haveli | 18 |
| 9 | Daman & Diu | 7 |
| 10 | Delhi | 415 |
| 11 | Goa | 61 |
| 12 | Gujarat | 698 |
| 13 | Haryana | 196 |
| 14 | Himachal Pradesh | 97 |
| 15 | Jammu & Kashmir | 67 |
| 16 | Jharkhand | 182 |
| 17 | Karnataka | 1414 |
| 18 | Kerala | 108 |
| 19 | Ladakh | 6 |
| 20 | Lakshadweep | 11 |
| 21 | Madhya Pradesh | 570 |
| 22 | Maharashtra | 1051 |
| 23 | Manipur | 42 |
| 24 | Meghalaya | 22 |
| 25 | Mizoram | 17 |
| 26 | Nagaland | 31 |
| 27 | Odisha | 337 |
| 28 | Puducherry | 26 |
| 29 | Punjab | 481 |
| 30 | Rajasthan | 392 |
| 31 | Sikkim | 28 |
| 32 | Tamil Nadu | 675 |
| 33 | Telangana | 191 |
| 34 | Tripura | 64 |
| 35 | Uttar Pradesh | 1731 |
| 36 | Uttarakhand | 145 |
| 37 | West Bengal | 946 |
A thorough breakdown reflecting category-wise distribution (SC/ST/OBC/EWS/UR), bank-wise placements, and specific reservations for Persons with Benchmark Disabilities (HI/OC/VI/ID) and Ex-Servicemen is accessible in Annexure-I of the release.
Participating Public Sector Banks
Successful candidates will be provisionally assigned to one of the following 11 institutions, dictated by merit and personal preference:
| S. No. | Bank |
| 1 | Bank of Baroda |
| 2 | Bank of India |
| 3 | Bank of Maharashtra |
| 4 | Canara Bank |
| 5 | Central Bank of India |
| 6 | Indian Bank |
| 7 | Indian Overseas Bank |
| 8 | Punjab National Bank |
| 9 | Punjab & Sind Bank |
| 10 | UCO Bank |
| 11 | Union Bank of India |
Also Read: IBPS PO Recruitment 2026 | IBPS SO Recruitment 2026 | SBI Clerk Recruitment 2026
IBPS Clerk Eligibility Criteria
Fulfilling the underlying conditions is a prerequisite for application. The IBPS emphasizes that successfully clearing the CRP and securing a provisional allotment does not assure final employment, as the respective banks hold the ultimate authority on appointments.
| Criteria | Details |
| Nationality | Citizen of India, or a subject of Nepal/Bhutan, or a Tibetan refugee who came to India before 01.01.1962, or a person of Indian origin migrated from specified countries with an eligibility certificate from the Government of India |
| Age (as on 01.08.2026) | Minimum 20 years, Maximum 28 years (born not earlier than 02.08.1998 and not later than 01.08.2006) |
| Educational Qualification (as on 21.08.2026) | A Degree (Graduation) in any discipline from a University recognised by the Government of India, or an equivalent qualification recognised by the Central Government |
| Local Language Proficiency | Candidates must be proficient in reading, writing, speaking and understanding the specified/opted local language of the State/UT they apply for (see Local Language Proficiency Test section) |
| Computer Literacy | Mandatory – a Certificate/Diploma/Degree in computer operations, or having studied Computer/IT as a subject in High School/College |
IBPS Clerk Qualification for Ex-Servicemen
Matriculate Ex-Servicemen who lack civil graduation credentials remain eligible if they possess the Army Special Certificate of Education (or equivalent Navy/Air Force certification). This is applicable if they have concluded at least 15 years of active duty in the Armed Forces, provided the certification is dated on or before 21.08.2026.
IBPS Clerk Age Limit
The foundational age bracket is set at 20 to 28 years as of 01.08.2026. However, age relaxations are granted to specific categories:
| Category | Age Relaxation |
| Scheduled Caste/Scheduled Tribe | 5 years |
| Other Backward Classes (Non-Creamy Layer) | 3 years |
| Persons with Benchmark Disabilities | 10 years |
| Ex-Servicemen/Disabled Ex-Servicemen | Actual period of service in defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST), subject to a maximum age of 50 years |
| Widows, divorced women, and women legally separated (not remarried) | Age concession up to 35 years for General/EWS, 38 years for OBC, 40 years for SC/ST |
Candidates from SC/ST/OBC groups can claim cumulative age relaxation alongside only one additional listed category (as per Point II 3 to 5 of the formal notice).
IBPS Clerk Application Fee
Submission of the online fee, which incorporates GST, must occur between 01.08.2026 and 21.08.2026:
- SC/ST/PwBD/ESM/DESM candidates: ₹175
- All other candidates: ₹850
Applicants are responsible for their respective bank transaction charges. Permitted payment methods comprise Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, and UPI. An adjustment fee of ₹200 (including GST) is enforced if modifications are made via the Edit Window post-submission.
Also Read: Bank Jobs 2026 | Government Jobs After Graduation | SSC and Banking Exam Calendar 2026
IBPS Clerk Salary
Those appointed as Customer Service Associates will be compensated according to a structured basic pay model, supplemented by bank-specific allowances and perquisites:
| Post | Basic Pay Scale |
| Customer Service Associate (CSA) | ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
The exact take-home remuneration fluctuates based on the prevailing guidelines and allowances of the allotted banking institution.
IBPS Clerk Selection Process
The CRP CSA-XVI recruitment operates on a structured dual-tier format featuring an Online Preliminary Examination and an Online Main Examination, culminating in a mandatory Local Language Proficiency Test.
Preliminary Examination (Objective Test)
| Test | Medium | No. of Questions | Maximum Marks | Time Allotted |
| English Language | English | 30 | 30 | 20 minutes |
| Numerical Ability | English/Hindi (as opted) | 35 | 35 | 20 minutes |
| Reasoning Ability | English/Hindi (as opted) | 35 | 35 | 20 minutes |
| Total | – | 100 | 100 | 60 minutes |
Main Examination (Objective Test)
| Test | Medium | No. of Questions | Maximum Marks | Time Allotted |
| General/Financial Awareness | English/Hindi (as opted) | 40 | 50 | 20 minutes |
| General English | English | 40 | 40 | 35 minutes |
| Reasoning Ability | English/Hindi (as opted) | 40 | 60 | 35 minutes |
| Quantitative Aptitude | English/Hindi (as opted) | 40 | 50 | 35 minutes |
| Total | – | 160 | 200 | 125 minutes |
A negative marking system deducts one-fourth (0.25) of the allocated marks for each incorrect response across both tiers. Unanswered questions do not incur penalties. To advance, candidates must achieve sectional and overarching cut-off scores. The final merit ranking is determined exclusively by the Main Examination results, while the Preliminary marks serve merely for shortlisting.
Local Language Proficiency Test (LLPT)
Command over the opted State or UT’s local language is mandatory. Candidates who formally studied the required language at Class 10 or above are exempt from further evaluation. All other shortlisted candidates must successfully navigate a qualifying Local Language Proficiency Test before their final placement. Failure to pass results in disqualification.
Provisional Allotment
IBPS manages provisional allotments based on a merit-cum-preference algorithm linked to specific State/UT vacancies. A 30% reserve list for each category is maintained but does not guarantee a final placement. Final induction is strictly contingent on identity verification and medical fitness confirmation by the respective bank.
Check IBPS Clerk Syllabus 2026
IBPS Clerk – Documents Required
Original documents, accompanied by self-attested photocopies, are mandatory during the document verification and joining phases:
- System-generated printout of the online application form
- Proof of Date of Birth (Birth Certificate or SSLC/Class X certificate with DOB)
- Photo identity proof as specified in the notification
- Graduation mark-sheets and degree certificate
- Class 10 or above mark-sheet/certificate for the local language (if applicable)
- Caste certificate in the prescribed format (for SC/ST/OBC-NCL candidates)
- Income and Asset Certificate (for EWS candidates)
- Disability certificate in the prescribed format (for PwBD candidates)
- Ex-Servicemen certificates as per Proforma A/B/C/D, as applicable
- No Objection Certificate (for candidates already in Government/PSU service)
- Any other document supporting the claimed eligibility
How to Apply for IBPS Clerk Recruitment 2026
Applications are solely facilitated through the digital portal.
- Navigate to the official IBPS domain at www.ibps.in, locate the “CRP CSA” section, and select “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
- Press “Click Here for New Registration,” inputting primary details to secure a provisional registration number and password (dispatched via email/SMS).
- Upload the necessary scanned materials: photograph, signature, left thumb impression, handwritten declaration, SSC/SSLC/10th standard equivalent certificate, and the specific certificate noted in Clause K(ix) if relevant—adhering to Annexure IV standards.
- Methodically complete all application segments utilizing the “Save and Next” function to confirm data before final submission, noting that most entries become locked afterward.
- Designate the target State/UT for provisional allotment—a selection that cannot be modified post-submission.
- Process the application and intimation fees online using the integrated gateway (Debit Card/Credit Card/Internet Banking/IMPS/Wallets/UPI).
- Upon successful transaction, secure a printout of the e-receipt and the finalized application for future reference.
Free IBPS Clerk Mock Test Link 2026
Aspirants gearing up for the IBPS Clerk Recruitment 2026 (CRP CSA-XVI) can elevate their readiness by utilizing the Free IBPS Clerk Mock Test. Tailored to reflect the most current exam format, this tool aids in refining time management, accuracy, and overall strategy prior to the formal assessments.
IBPS Clerk Mock Test Link 2026
IBPS Clerk Apply Online – Important Instructions
- Key fields including Name, Email ID, Mobile Number, State/UT (vacancy, correspondence, and permanent address), Post, and Nationality are locked and cannot be edited after final submission.
- A brief 2-day Edit Window opens following the registration deadline, allowing non-critical corrections for a fee of ₹200. Specific dates for this window will be posted on the main website.
- Candidates are restricted to a single application; if multiple forms are submitted, only the most recently completed iteration will be recognized.
- Any legal disputes arising from this process are subject to the exclusive jurisdiction of the courts located in Mumbai.
- Prospective candidates are strongly urged to complete their submissions well in advance of the deadline to bypass unforeseen technical disruptions.
