Baroda Global Shared Services Limited (BGSSL), operating as a wholly owned subsidiary of Bank of Baroda, has published a comprehensive recruitment notice for 2026. The organization is seeking qualified and dynamic professionals to fill 1,949 open positions distributed across 18 diverse job roles.
According to the official Employment News Notice, eligible candidates have from 01 September 2026 to 30 September 2026 to submit their applications. Vacancies span numerous departments, including Collections, Digital Banking, Global Trade Services, Account Management Services, HR & Administration, Information Technology, Retail Sales, Field Collection, Digital Onboarding, and Aadhaar Operations. Successful applicants will be placed in locations such as Gandhinagar (GIFT City), Vadodara, Bangalore, Mumbai (Jogeshwari), and other PAN India locations.
Candidates are encouraged to apply directly through the BGSSL careers page or forward their resumes to recruitment@bgss.in.
BGSSL Recruitment 2026 Overview
The table below outlines the primary details of the hiring initiative:
| Particulars | Details |
| Recruiting Organisation | Baroda Global Shared Services Limited (BGSSL), a wholly owned subsidiary of Bank of Baroda |
| Regd. Office | 5th Floor, Baroda Sun Tower, C–34, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051 |
| CIN No. | U74999MH2017GOI292430 |
| Total Roles Advertised | 18 job roles |
| Total Open Positions | 1,949 (as per notice; sum of positions across all 18 roles) |
| Application Mode | Online via BGSSL careers page, or by email |
| Last Date for Application | 30th September 2026 |
| Job Locations | GIFT City-Gandhinagar, Vadodara, Bangalore, Jogeshwari-Mumbai, PAN India |
| Official Website | www.bgss.in |
| Contact Email | recruitment@bgss.in |
BGSSL Vacancy 2026 – Role-Wise Breakdown
The 1,949 openings are allocated across the following positions and locations:
| S. No. | Job Role | Open Positions | Job Location | Department |
| 1 | Apprentice (Tele Calling) | 150 | GIFT City, Gandhinagar | Collections |
| 2 | Tele-Collection Agent (Debt Recovery Agents) | 100 | GIFT City / Vadodara / Bangalore | Collections |
| 3 | Executive – ATM / Reconciliation / Complaints / Debit Cards | 40 | Alkapuri, Vadodara | Digital Banking |
| 4 | Executive – Trade Finance Operations | 25 | Gift City, Gandhinagar | Global Trade Services |
| 5 | Executive (CASA/FCNR/Calling) | 40 | Gift City, Gandhinagar | Account Management Services |
| 6 | Procurement Manager | 1 | Gift City, Gandhinagar | Multiple Functions |
| 7 | MIS Analyst | 3 | Gift City, Gandhinagar | Retail Sales |
| 8 | Deputy Manager – HR & Admin | 1 | Gift City, Gandhinagar | HR & Administration |
| 9 | Executive / Sr. Executives (Makers) | 20 | Gift City, Gandhinagar | PFMS, Welcome Kit |
| 10 | Desktop Support Analyst | 1 | Gift City, Gandhinagar | Information Technology |
| 11 | Dialler (Calling Operations) | 1 | Gift City, Gandhinagar | Collections |
| 12 | AM/DM/Leads – Tele Collection (DRA Certified) | 6 | Gift City, Gandhinagar | Collections |
| 13 | AM/Deputy Manager – L&D | 1 | Jogeshwari, Mumbai | Human Resource – L&D |
| 14 | Executive – Debit Card Operations (Issuance/Reconciliation/Disputes) | 10 | Vadodara | Digital Banking |
| 15 | Field Collection Officers (DRA Certified) | 400 | PAN India | Field Collection |
| 16 | Digital Onboarding Specialist (Part-Time) | 400 | PAN India | Digital Onboarding |
| 17 | Sales Officer / ASM / RSM (Loan – Home/Auto/Tractor/Education) | 350 | PAN India | Retail Sales |
| 18 | Aadhaar Operator (Part-timer) – Only NSEIT Certified | 400 | PAN India | Aadhaar Operations |
Eligibility and Qualifications
BGSSL has outlined precise educational qualifications and experience parameters for the listed roles based on their job description document. In cases where the recruitment notice does not have a directly corresponding job description in the source document, it is stated explicitly.
| Job Role (as per notice) | Educational Qualification | Minimum Experience |
| Apprentice (Tele Calling) | – | – |
| Tele-Collection Agent (Debt Recovery Agents) | Undergraduate/Any Graduate (based on the closest matching JD, “Executive/Senior Executive – Collection”); DRA certified | 0 to 5 years in outbound customer support/collections (closest matching JD) |
| Executive – ATM/Reconciliation/Complaints/Debit Cards | – | – |
| Executive – Trade Finance Operations | Not specified for the Executive level; a related “Deputy Manager – Trade Operations” JD requires Graduate/Postgraduate in Commerce, Finance or related field, with Trade Certification as an added advantage | Deputy Manager (related, senior) role requires 4–5 years in Trade Operations; not specified for Executive level |
| Executive (CASA/FCNR/Calling) | B.Com/Any Graduate (based on the closest matching JD, “Executive/Senior Executive/AM – CASA Scrutiny”) | Minimum 2+ years of relevant experience in KYC/AML & Liability Ops (closest matching JD) |
| Procurement Manager | Minimum Graduate (required); MBA in Finance/Operations/Supply Chain preferred (based on the closest matching JD, “Assistant Manager – Procurement”) | Minimum 5 years in Procurement/Tendering/e-Procurement, preferably BFSI/Government/PSU (closest matching JD) |
| MIS Analyst | Graduation from a recognised educational institution in India/Overseas (based on the closest matching JD, “Contact Center Operations – MIS Executive”) | Minimum 2 years in a contact centre and 1 year as an MIS Executive (closest matching JD) |
| Deputy Manager – HR & Admin | – | – |
| Executive/Sr. Executives (Makers) | – | – |
| Desktop Support Analyst | Graduation from a recognised educational institution and related field experience; CompTIA A+ or equivalent, Microsoft Certified: Azure Administrator Associate or equivalent preferred (based on the closest matching JD, “IT Support Engineer”) | Minimum 3+ years in IT Infrastructure (closest matching JD) |
| Dialler (Calling Operations) | Bachelor’s degree in a related field, preferred (based on the closest matching JD, “Executive – Dialer”) | 3–6 years in call centre management, automation, or similar (closest matching JD) |
| AM/DM/Leads – Tele Collection (DRA Certified) | Bachelor’s degree in a related field, preferred; Minimum Graduate for QA role (based on closest matching JDs, “Assistant Manager – BPO Operations (Collection)” and “Assistant Manager – QA Collection”) | 4 years’ collection experience + 1 year on paper as AM (BPO Operations JD); or 1–4 years as Quality Analyst (QA JD) |
| AM/Deputy Manager – L&D | Graduation from a recognised educational institution; must know Telugu, Kannada & Tamil (based on the closest matching JD, “Trainer – Collection”, though its stated location is MG Road, Bangalore, not Jogeshwari, Mumbai as in the notice) | 2–3 years in Collections, with Banking domain experience; DRA Certified (closest matching JD) |
| Executive – Debit Card Operations (Issuance/Reconciliation/Disputes) | – | – |
| Field Collection Officers (DRA Certified) | Minimum 12th Pass (Higher Secondary); Graduates preferred (based on the closest matching JD, “FOS (DRA Certified)”); DRA Certification mandatory for freshers | 0–3 years in Collections, Recovery, Banking, NBFC, Financial Services, Sales, Customer Service, or Field Operations (closest matching JD) |
| Digital Onboarding Specialist (Part-Time) | Minimum 12th Passed; Graduates preferred (exact match JD available) | Freshers encouraged to apply |
| Sales Officer/ASM/RSM (Loan – Home/Auto/Tractor/Education) | Graduate (Degree mandatory for ASM level; based on closest matching JDs, “ASM (Auto Loan/Home Loan/Education Loan)” and “Direct Sales Executive DST”) | Minimum 3 years (ASM JD) or 1–3 years (DST JD), depending on level |
| Aadhaar Operator (Part-timer) – Only NSEIT Certified | Minimum HSC/12th Passed with active NSEIT Certificate (exact match JD available) | Basic knowledge of local language; ability to work in AEC/enrolment centres or camps |
(Note: The closest-matching job descriptions indicated above are provisional, as the recruitment notice and the source documents use slightly differing role titles. Where no reasonably matching job description was available, it is stated explicitly.)
Detailed Job Descriptions
Field Collection Officer / Collection FOS (DRA Certified)
This role aids Bank of Baroda’s receivable management and recovery operations. Personnel will conduct field visits and negotiate repayment plans for overdue payments while adhering to RBI guidelines and the Fair Practices Code. Candidates must achieve recovery/quality targets, resolve queries, and handle disputed cases. A two-wheeler and valid driving licence are required for this PAN India role.
Digital Onboarding Specialist (Part-Time)
Freshers can apply for this PAN India, 6-hour role (10:30 AM–4:30 PM). Specialists will help walk-in branch customers navigate the Bank’s digital banking ecosystem, including UPI, internet/mobile banking, and applications for FDs, RDs, insurance, loans, and credit cards. They will also process digital service requests like KYC or nominee updates and cheque books.
Aadhaar Operator (Part-Time)
Operating across PAN India AEC centres and enrolment camps, candidates will handle Aadhaar enrolment and update processes. Duties involve verifying identity documents, entering demographic data per UIDAI standards, capturing biometrics (iris scan, fingerprints, photograph), and maintaining privacy. An active NSEIT certificate and typing skills are obligatory.
Executive – Debit Card Operations / ATM-Reconciliation-Complaints
While the primary notice mentions a 40-post “Executive – ATM/Reconciliation/Complaints/Debit Cards” role at Alkapuri, Vadodara, no separate detailed JD was found for it. However, a closely related “Executive – Debit Card Operations (Issuance/Reconciliation/Disputes)” profile under Digital Banking at Vadodara corresponds to the notice’s 10-post listing.
Sales Officer/ASM/RSM – Loan Sales
Professionals will handle PAN India sales management for Auto/Home/Tractor/Education loans. Responsibilities involve developing sales teams, hitting cross-sell targets via dealer channels and SO/SSO, client relationship management, and regulatory compliance (RBI/NHB). Minimum experience depends on the level: 1–3 years for Direct Sales Executive and minimum 3 years for ASM. A Graduate degree is required. Available locations include Mumbai, Bengaluru, NCR, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, and Baroda.
Tele-Collection / Collections Executive
Candidates must manage high volumes of outbound calls to secure overdue payments while adhering to communication scripts. Opportunities exist for Executive, Senior Executive, Assistant Manager, and Trainer-level roles in GIFT City-Gandhinagar, Vadodara, Bangalore, and Manjalpur-Vadodara. Experience requirements span 0–5 years, and DRA certification is mandatory. Applicants must not be pursuing further studies.
MIS Analyst / Contact Center MIS Executive
Positioned in GIFT City, Gandhinagar, the analyst will oversee campaign data, client reporting, and dashboard management (daily/weekly/monthly). The role involves providing statistical performance feedback to operations and report automation. Advanced MS Office skills (Power BI, Excel, PowerPoint) and graduation are required.
Procurement Manager / Assistant Manager – Procurement
This Gift City, Gandhinagar position demands a minimum 5 years of relevant experience. Duties include managing procurement operations (e-Tendering via GeM, rate contracts, limited/open tenders), vendor management, and overseeing the procurement MIS. Adherence to internal policies, CVC guidelines, and GFR 2017 is essential. A Graduate degree is required, though an MBA (Operations/Supply Chain/Finance) is preferred.
Desktop Support Analyst / IT Support Engineer
Professionals will deliver Level 1 and Level 2 IT support for network, software, and hardware issues. Responsibilities encompass Active Directory/Microsoft 365 administration, endpoint/asset management, and ticketing. Minimum 3+ years of experience, graduation, and relevant IT certifications (CompTIA A+ or equivalent, Microsoft Certified: Azure Administrator Associate or equivalent) are preferred.
Preference & Reservation Details
The hiring initiative prioritizes Agniveers and women returning to the workforce following a career break, provided they satisfy the eligibility criteria. There is no category-wise (SC/ST/OBC/EWS) reservation explicitly stated for these roles. BGSSL retains the right to amend, cancel, or alter the recruitment procedure without assigning a reason. All updates or modifications will exclusively be published on www.bgss.in.
How to Apply for BGSSL Recruitment 2026
Interested individuals must submit their details prior to the 30th September 2026 deadline.
- Navigate to the careers page at www.bgss.in/careers.
- Review the comprehensive job description to confirm eligibility.
- Apply directly online through the BGSSL Career Page following the platform’s standard procedure.
- Alternatively, candidates can submit their applications by emailing their resumes to recruitment@bgss.in, ensuring they specifically state the targeted job role in the communication.
Important Links
- Apply Online / Careers Page: www.bgss.in/careers
- Apply by Email: recruitment@bgss.in
- Official Website: www.bgss.in
- Official Notification PDF: Check Here
Note: As BGSSL directly facilitates operations for Bank of Baroda, candidates selected for certain sales functions, Trade Operations, CASA Scrutiny, and Field Collection may be deployed to collaborate with teams within the parent organization or its other subsidiaries as necessary.
BGSSL Recruitment 2026 FAQs
1. What is BGSSL Recruitment 2026?
BGSSL Recruitment 2026 is a hiring drive conducted by Baroda Global Shared Services Limited (BGSSL), a wholly owned subsidiary of Bank of Baroda. The recruitment notice covers 1,949 vacancies across 18 job roles in areas such as collections, digital banking, retail sales, IT, HR, trade services, digital onboarding and Aadhaar operations.
2. How many vacancies are available under BGSSL Recruitment 2026?
A total of 1,949 positions have been advertised across 18 different job roles. Vacancies include Field Collection Officers, Digital Onboarding Specialists, Aadhaar Operators, Sales Officers/ASM/RSM, Tele-Collection Agents and several other positions.
3. What is the last date to apply for BGSSL Recruitment 2026?
The last date to submit an application is 30 September 2026. Candidates should complete the application process before the deadline mentioned in the recruitment notice.
4. What is the application mode for BGSSL Recruitment 2026?
Candidates can apply through the BGSSL careers page. The recruitment notice also allows candidates to submit their resumes by email to recruitment@bgss.in, mentioning the job role they are applying for.
5. What educational qualification is required for BGSSL Recruitment 2026?
The educational qualification varies according to the post. Depending on the role, candidates may require qualifications ranging from 12th pass to graduation, while some positions require specific certifications or professional qualifications. Candidates should check the job description for their preferred position before applying.
6. Is work experience required for BGSSL Recruitment 2026?
Experience requirements differ by position. Some roles encourage freshers to apply, while others require relevant experience ranging from 1 to 5 years or more. Candidates should refer to the specific job description for the applicable experience requirement.
7. Which job roles are included in BGSSL Recruitment 2026?
The recruitment includes 18 advertised roles, covering areas such as Collections, Digital Banking, Trade Finance Operations, Account Management Services, Procurement, MIS, HR & Administration, IT Support, Field Collection, Digital Onboarding, Loan Sales and Aadhaar Operations.
8. Where will candidates be posted?
The advertised positions are available at locations including GIFT City-Gandhinagar, Vadodara, Bangalore, Jogeshwari-Mumbai and other PAN India locations. The exact location depends on the position.
9. Are freshers eligible for BGSSL Recruitment 2026?
Freshers are eligible for some positions. For example, the Digital Onboarding Specialist (Part-Time) role specifically encourages freshers to apply. Other positions have experience requirements, so eligibility depends on the individual job role.
10. What is the qualification for the Field Collection Officer post?
For the Field Collection Officer role, the article states that candidates should have at least 12th-pass qualification, while graduates are preferred. DRA certification is mandatory for freshers. The role also requires field visits, and candidates must have a two-wheeler and a valid driving licence.
